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Support
If you cannot find your answers here then please reach out the following departments for answers.
Technical/Product:
Our support Team are your primary POC for help with any technical issues or product issues. Please use the email below and CC your account management team for internal follow up.
Sales/Commercial/Legal:
Your dedicated Account Manager is your primary POC for all commercial, legal and contract negotiation queries.
Customer Success:
Your dedicated Customer Success Manager is your primary POC to support your teams engagement on the platform with unique engagement and adoption strategies, adjusting your learning plans as needed, best practices, and act as accountability partners to ensure you are obtaining the value you want out of our partnership with SocialTalent.